ITE Essentials CompTIA A+ 1201 Series

Participants will gain the knowledge and skills needed to be effective in troubleshooting and providing support in the field of personal, business, enterprise & SOHO computers at the Tier 1 & 2 help desk level. Upon course completion participants will be able to demonstrate the ability to troubleshoot and solve IT problems and build their understanding on a wide variety of issues ranging from networking and operating systems to mobile devices and security. Participants will also understand the fundamentals of basic scripting, desktop imaging, deployment, and virtualization. CompTIA A+ is the preferred qualifying credential for technical support and IT operational roles and supports the ability to connect users to the data they need to do their jobs regardless of the devices being used. Participants will also be prepared to take the CompTIA A+ certification exams.  In addition to hard skills, participants will strengthen critical life and business skills to make sound decisions and set personal goals preparing themselves for mobility in the workplace.

ITE Essentials CompTIA A+ 1202 Series

CompTIA A+ 220-1202 covers operating systems, security, software, and operational procedures. This course is required in addition to the CompTIA A+ 220-1201 which are both necessary to secure the industry standard A+ certification. The course helps students develop a career to be junior or senior IT technicians.

IT Fundamentals+

CompTIA IT Fundamentals (ITF+) is an introduction to basic IT knowledge and skills. This course focuses on the essential IT skills and knowledge needed to perform tasks commonly performed by advanced end-users and entry-level IT professionals. 

IT Essentials (A+) 1102

CompTIA A+ 220-1102 covers operating systems, security, software, and operational procedures. This course is required in addition to the CompTIA A+ 220-1101 which are both necessary to secure the industry standard A+ certification. The course helps students develop a career to be junior or senior IT technicians.

IT Essentials (A+) 1101

CompTIA A+ 220-1101 place emphasis on the practical application of skills and procedures needed for hardware and software installations, upgrades, and troubleshooting. The course helps students develop the career skills needed to successfully communicate within an IT business environment and interact with customers.