Additional required modules for those pursuing the paid on-the-job apprenticeship placements under the TechResolve contract with SAIC. 

Microsoft Azure Active Directory Basics

Learning the basic of Microsoft Active Directory Services (ADDS).

TechResolve New Employee Onboarding

Process and welcome to new TechResolve apprentices.

Microsoft Security, Compliance & Identity

Learn about core concepts that are foundational to security, compliance, and identity (SCI) solutions, including shared responsibility, Zero Trust, data residency, the role of identity providers, and more.

Cisco WebEx Basics

Learning the basics for the apprenticeship job placement contract.

Help Desk Institute Certification (Legacy-Foundations)

Becoming HDI certified in prep for the TechResolve job placement contract. This is the legacy content to set the stage for the updated course info. 

BMC Remedy ITSM

Learn the basic of the popular BMC Remedy ITSM ticketing system. This course is required for those seeking the paid full-time apprenticeship placement.